Refund/Cancelation Policy
If you are dissatisfied with an item ordered on our website, please contact us at 318-423-9190. Depending on the circumstances, we may, in our sole discretion, replace the item(s) at our expense, provide you a full or partial refund of the purchase price for the item(s), or provide you with credits for the item(s) that may be applied to a future order. Notwithstanding the foregoing, credits for certain types of purchases may require additional action on your part (e.g., application of a coupon code) in order to be applied to future purchases, which shall be communicated to you at the time of issuance. We may require the return or photographic documentation of any product that you are dissatisfied with before we provide you a refund, replacement, or credit.
If you need to cancel your order you must cancel within 24 hours of pick-up / delivery. We will credit you in full for a future order.
If you are not going to be available for your delivery please leave a cooler and ice packs or make other arrangements in advance. We will not be responsible for meals left unattended.
Privacy Statement
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
If you are dissatisfied with an item ordered on our website, please contact us at 318-423-9190. Depending on the circumstances, we may, in our sole discretion, replace the item(s) at our expense, provide you a full or partial refund of the purchase price for the item(s), or provide you with credits for the item(s) that may be applied to a future order. Notwithstanding the foregoing, credits for certain types of purchases may require additional action on your part (e.g., application of a coupon code) in order to be applied to future purchases, which shall be communicated to you at the time of issuance. We may require the return or photographic documentation of any product that you are dissatisfied with before we provide you a refund, replacement, or credit.
If you need to cancel your order you must cancel within 24 hours of pick-up / delivery. We will credit you in full for a future order.
If you are not going to be available for your delivery please leave a cooler and ice packs or make other arrangements in advance. We will not be responsible for meals left unattended.
Privacy Statement
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
